Escape From New York Pizza

Reviews

1. JKayne

   Health Code Violators, Terrible Service

   ‘Okay’ rating Posted about 2 years ago

   First, the service is ridiculously bad. Every time I went to this place (which wasn't very many because of these reasons), I would walk in and stand by the counter waiting for 5 minutes for someone to acknowledge I was even there - with NOBODY else in line, only 2-4 people eating in the lobby, and 2 so-called employees chatting it up behind the counter 3 feet away. They force you to be the a-hole and interrupt their conversation to ask them to do their job.

   The real reason for my review is why I will never step foot in this place again. I ordered a pizza by phone and was told to pick it up in about 20 min. So I get there about 25-min later and of course, waited at the counter for several minutes for somebody to ask me if I needed help. When I told them I was there for a pickup order, they hadn't even made it yet and I had to tell them a second time what I wanted because they lost the ticket. So again I waited in the lobby while they made my pizza and several others. As my pizza finished baking, I saw the employee take it from the oven and put it in a box, AND GIVE IT TO ANOTHER CUSTOMER WHO CAME IN AFTER ME. I was baffled and didn't say anything at first because a) maybe we ordered the same pizza, b) maybe I mistook someone's pizza for mine as they went into the oven - either way, I gave them the benefit of the doubt (they're getting paid to do their job, right?). I waited about another 10 minutes and then watched as they placed another pizza in a box, entirely different from anything I ordered, and then handed it to me. I opened the box and told them that this is not what I ordered. They reluctantly checked my new ticket and found that it was NOT my pizza. They then talked amongst themselves for a minute when one of them ran to the phone and made a call. It turns out, they had indeed given my pizza to the other customer (who had arrived early anyways) and I had received hers.

   Now, it's already an extremely frustrating situation and a complete waste of time, but here is where it just gets gross. They had called the other customer to let her know she had the wrong pizza (which she had already discovered and was on her way back) and when she arrived, they gave her the pizza they had tried to give to me, and then GAVE ME THE PIZZA SHE HAD ALREADY TAKEN HOME!! They basically said "Here ya go" with no apologies or signs of realizations as to what they just did and what kind of health codes they violated. I took the pizza and threw it in the nearest trash outside and went home. I was absolutely speechless.This place is disgusting in every way. The employees are trashy and I get better service at the DMV. I will be posting this same review on every ratings site I can find and will be contacting the Health Department regarding the issue.

   DO NOT EAT HERE!

   • 0 people found this review helpful
2. Tosh

   Great Pizza, atmosphere leaves something to be desired

   ‘Okay’ rating Posted over 4 years ago

   Escape from NY is where I take relatives from NY who want a little taste of home while in Northwest Portland. The pizza is great, but the atmosphere is a little reminsicent of "the soup nazi" stall. Step up, order your pizza, pay, and move on down the counter. It truly is a no frills but great pizza place.

   • 0 people found this review helpful
3. eternaljanuary

   Best NY Style Pizza In Portland

   ‘Okay’ rating Posted almost 5 years ago

   Escape From New York is a no frills pizza joint on NW 23rd that serves simple triangles of cheesy goodness. By the slice, you'll have a choice between a cheese, meat or vegetarian pizza. They'll pop it into the oven for you while you select your beverage from soda to a decent selection of beers. You pay. Your pizza is ready and go take a seat at the table by the window, or the outside tables when the weather is nice, to watch NW 23rd shoppers parade in front with shopping bags from nearby stores.

   You can also call ahead your order if you want a whole pie. Then you can customize your pizza as you see fit.

   Now, the question is Escape From New York's slice a better slice than one from New York itself. I don't know. I'll leave that up to a true New Yorker. What I do know is its the best in this fine city of ours and I ain't mad at it. In a town where you can find ingredients like raddicchio, chevre and fig jam on pizza, it's refreshing to find a place that takes pride in serving you the best damn cheese pizza possible.

   TIP: For chrissakes do NOT use your cell phone while you're waiting in line at this place. If you do, be prepared for the downfall of crap that will land on you.

   • 0 people found this review helpful
4. dylanesmo

   great pizza

   ‘Okay’ rating Posted almost 5 years ago

   The best in town.

   • 0 people found this review helpful